Frequently Asked Questions (FAQ)
1. What is the Minimum Order Quantity (MOQ)?
Our MOQs vary depending on the product, material, and customization level. For plain-stock towels and fabrics, we can start from a few hundred pieces. For fully customized or private label orders, MOQs usually start from 500 to 1,000 pieces per item or size.
2. Can I order samples before placing a bulk order?
Yes, we strongly encourage sampling. We can ship sample swatches or finished pieces based on your request. Charges may apply depending on courier method and customization.
3. Do you offer private label and custom branding services?
Yes. We offer full private label solutions including woven labels, washing instructions, barcode stickers, packaging design, and embroidery. You can provide your own artwork or let our design team assist you.
4. What types of fabrics do you manufacture?
We produce a wide variety of woven fabrics including cotton, poly-cotton, canvas, microfiber, non-woven, and specialty blends. Applications range from hotel textiles to industrial use and retail packaging.
5. Can I customize the size and GSM of towels or bedding?
Absolutely. Sizes, weights (GSM), and construction can all be tailored to match your market or product line. Just let us know your requirements and we’ll offer the best matching quality.
6. What are your most common towel yarn types?
We typically offer open-end, ring-spun, combed cotton, and low-twist yarns. Each has a different texture, absorbency level, and price point. We’ll help you choose based on your application and budget.
7. Do you offer embroidery or logo stitching?
Yes. We offer embroidery services for hotels, resorts, and private labels. You can send us your logo, and we’ll apply it to towels, robes, bags, or any fabric item you choose.
8. How do you pack and label export shipments?
We follow strict export standards using compressed or carton packing based on item type. Each package can include barcode stickers, wash care labels, size markers, and your brand tag.
9. Do you assist with container loading or shipping planning?
Yes. We guide clients on whether to go for LCL or FCL based on order size. We can offer pricing from ex-factory to FOB, CIF, or even door-to-warehouse delivery globally.
10. How long is your production lead time?
Lead times depend on product type and order quantity. Standard items take 2–4 weeks, while fully customized orders may take 4–6 weeks. We prioritize urgent shipments when needed.
11. Can I order in non-standard sizes or colors?
Yes. From bedding dimensions to towel shades, everything is customizable. We also offer Pantone shade matching for dyed items if your quantity meets our MOQ.
12. Do you manufacture drop cloths and canvas products?
Yes. We specialize in drop cloths, tool bags, and all-purpose canvas fabric. We offer various weights (6 oz to 18+ oz) depending on your need — dyed, raw, or coated.
13. Where are your factories located?
Our production is based in Pakistan, and we ship globally to clients in the Middle East, North America, Africa, and Europe. We handle both air and sea logistics.
14. Are your products certified?
We do not hold certifications like OEKO-TEX or GOTS at this time, but we follow strict in-house quality checks at every stage. Our clients rely on results — not just labels.
15. Can I visit your factory or arrange a video inspection?
Yes. Clients are welcome to visit or request live video walkthroughs during production or packing. We believe in full transparency and building long-term trust.
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